Troubleshooting

Common Issues

Scene Won't Load:

• Check file format compatibility
• Verify file size limits
• Ensure stable internet connection

Performance Issues:

• Reduce point count
• Clear browser cache

If you encounter persistent issues, please contact support with your scene details and browser information.

Support Resources

• Email: help@storysplat.com
• Discord Community: Join for real-time help
• Example Gallery: Browse example stories
• Video Tutorials: Watch step-by-step guides